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  • What are your office hours?
    Monday – 9:00am – 5:00pm Tuesday – 9:00am – 5:00pm Wednesday – 9:00am – 5:00pm Thursday – 9:00am – 5:00pm Friday – 9:00am – 5:00pm Saturday – Closed Sunday – Closed
  • What are your delivery time scales and charges?
    For more information on our delivery service please click here
  • When can I expect my item to arrive?
    A member of staff will contact you regarding the delivery schedule. If you want to find out more please use the contact form and select the delivery enquiry from the department drop down.
  • Am I able to alter my bed/Design
    Yes. Please contact us before you place your order to discuss your requirements. If you have already placed your order then please get in touch as soon as possible as changes to orders need to be requested before your bed is manufactured, otherwise we may have to charge a fee.
  • Can you hold our order?
    We are able to keep hold of your bed for as long as you need. Please leave a not in the comments secition on checkout so we can get this arranged for you. Please note we do need at least 2 weeks notice prior to your preferred delivery date. We can’t guarantee we will be able to deliver on the specified date however we will do our best to accommodate you!
  • Do you have a showroom?
    At the moment we do not have a showroom available and operate as a online bedding manufacturer. This keeps our overheads low which means our prices also stay low!
  • What is door step delivery?
    Our standard delivery option is a door step drop off. This means we are not entitled to enter the property and bring the bed in. The bed would be dropped off at the communal door. We would highly reccomend you have assistance while taking the products in to avoid damage to your property or the bed. None of our products should be dragged or pulled on the ground, as this can cause damage to the products. We can not be held responsible for this damage.
  • Do you offer finance/monthly instalments or deposit schemes?
    We have added Klarna finance at our checkout. You can now buy now and pay with interest free payments at checkout. For more information see our klarna page.
  • Will you assemble my item upon delivery?
    We can assemble your items if you select the premium shipping option upon checkout. Please see delivery information for more info.
  • Are your beds flatpacked?
    Our bed frames are disassembled and arrive in peices - Headboard, Footboard, left & right sides. Our divans and premum ottomans arrive as enclosed bases. These items are heavier & bulkier and will required to be lifted by a minimum of 2 people.

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